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ZeptoMail (by Zoho) sends AdsEra’s automated emails from your own domain. Closer goals and workflow email steps pick which ZeptoMail sender to use, and opens, clicks and bounces come back to AdsEra.

Adding the integration

Before you begin

  • A ZeptoMail account with your sending domain verified.
  • An AdsEra account with access to Marketplace.
Open Marketplace → ZeptoMail → Setup. There are two ways to add a sender.
  1. Under ZeptoMail account, pick your Zoho data centre and click Sign in with Zoho. Approve access on Zoho’s page.
  2. Under Mail agents, AdsEra lists your ZeptoMail mail agents. Each one is its own sending stream in ZeptoMail (for example, nurture, notifications or billing).
  3. Click Add as sender on a mail agent and fill in the sender (see the fields below).
Sender fields: Click Save sender.

Finish setup

1

Send a test

Enter your email address on the sender and click Send test. The sender shows Verified once a test goes through.
2

Turn on tracking

Copy the sender’s Tracking webhook URL. In ZeptoMail, open that mail agent → Webhooks and add it. Opens, clicks and bounces then show in AdsEra.

Using the integration

  • Closer and workflow email steps let you choose a ZeptoMail sender. If you don’t pick one, the default sender is used.
  • The Activity tab shows emails, sent, failed, opened, clicked and bounced counts, with each email’s subject, status and who sent it.
  • The Used by agents tab sets what Ask AI may do with ZeptoMail.

Troubleshooting

The message under the sender shows ZeptoMail’s error. The usual causes are a From address on a domain that isn’t verified in ZeptoMail, a revoked token, or the wrong data centre. Edit the sender, fix the problem and click Send test again.
Check that the sender’s Tracking webhook URL is added under that mail agent’s Webhooks in ZeptoMail.
Use Add with a token instead.

Removing the integration

  • Remove a sender: click the trash icon on the sender and confirm. Goals and workflows that used it switch to the default sender.
  • Sign out of Zoho: click Sign out of Zoho. Senders you already added keep working, but you can’t add mail agents until you sign in again.
To stop sending through ZeptoMail completely, remove every sender. You can also delete the Send Mail token in ZeptoMail, after which emails from that sender fail.