# AdsEra Knowledge Base

## Docs

- [Accept Call](https://docs.adsera.in/api-reference/call/accept.md): Formally accepts an inbound WhatsApp call. Transitions the call status to `CONNECTED` and records the `startTimestamp`.
- [Initiate Outbound Call](https://docs.adsera.in/api-reference/call/connect.md): Initiates a new outbound WhatsApp voice call to a contact. Creates a `WaCall` record and a linked `WhatsAppMsg` of type `call` in the conversation thread. The `callId` returned should be used for all subsequent call operations.
- [End Call](https://docs.adsera.in/api-reference/call/end.md): Terminates an active WhatsApp call. Transitions the call status to `END` and records the `endTimestamp`. This endpoint does not require plan validation and can always be called to terminate a call.
- [Pre-Accept Incoming Call](https://docs.adsera.in/api-reference/call/pre-accept.md): Sends a WebRTC SDP answer to Meta before formally accepting an inbound call. Transitions the call status to `CONNECTING`. This must be called before `/accept` during inbound call negotiation.
- [API Authentication](https://docs.adsera.in/api-reference/introduction.md): A guide on how to get started and authenticate with the AdsEra REST API.
- [Get Media by ID](https://docs.adsera.in/api-reference/media/get.md): Retrieves the media file content associated with a specific media ID.
- [Send Generic Message](https://docs.adsera.in/api-reference/msg/msg.md): Sends a generic message (text, media, etc.) to a contact. Note: This kind of message can only be sent within the 24-hour open window.
- [Send WhatsApp Template](https://docs.adsera.in/api-reference/msg/send.md): Queues a pre-approved WhatsApp template message for sending to a contact.
- [Send Snippet Message](https://docs.adsera.in/api-reference/msg/snippet.md): Sends a pre-defined snippet message to a contact.
- [List Snippets](https://docs.adsera.in/api-reference/snippet/list.md): Retrieves a paginated list of snippets.
- [List WhatsApp Templates](https://docs.adsera.in/api-reference/template/list.md): Retrieves a paginated list of WhatsApp templates for a specific WABA account.
- [Generate Onboarding Link](https://docs.adsera.in/api-reference/whatsapp/link.md): Generates a WhatsApp onboarding link that expires in 6 hours and can be used only once.
- [List WABA](https://docs.adsera.in/api-reference/whatsapp/list.md): Retrieves a list of all WhatsApp Business Accounts (WABA) associated with your company.
- [Account Settings](https://docs.adsera.in/help/account/account.md): Manage your personal information, change your password, and generate API keys for integrations.
- [Company Settings](https://docs.adsera.in/help/account/company.md): Update your company profile, contact details, and business information.
- [Forgot Password](https://docs.adsera.in/help/account/forgot.md): Learn how to reset your AdsEra account password if you have forgotten it or lost access.
- [Sign In](https://docs.adsera.in/help/account/login.md): Learn how to access your AdsEra account by signing in with your credentials or using social login.
- [Register a New Account](https://docs.adsera.in/help/account/register.md): A step-by-step guide to creating your AdsEra account using an email address or a Google account.
- [Contact Attributes Settings](https://docs.adsera.in/help/audiance/attribute.md): Create and manage custom data fields to store personalized information about your contacts.
- [All Audience](https://docs.adsera.in/help/audiance/audiance.md): A central hub to view, manage, filter, and take bulk actions on all your contacts.
- [Import Contacts via Copy-Paste](https://docs.adsera.in/help/audiance/copy.md): Add contacts by copying and pasting data directly from a spreadsheet without needing to upload a file.
- [Import Contacts via File Upload](https://docs.adsera.in/help/audiance/file.md): A step-by-step guide to adding contacts in bulk to AdsEra by uploading a CSV or XLSX file.
- [Managing Contact Labels](https://docs.adsera.in/help/audiance/label.md): Use labels (or tags) to organize contacts, trigger automations, and segment your audience for targeted messaging.
- [Managing Contact Lists](https://docs.adsera.in/help/audiance/list.md): Organize your contacts into static, reusable lists for targeted campaigns, personalization, and automation.
- [Managing Segments](https://docs.adsera.in/help/audiance/segment.md): Learn how to view, manage, and use your dynamic contact segments for precision targeting.
- [Verified Contacts View](https://docs.adsera.in/help/audiance/verified.md): Enhance email deliverability by focusing on your contacts with verified email addresses.
- [The 360° Contact View](https://docs.adsera.in/help/audiance/view.md): A complete guide to viewing, editing, and interacting with a contact using the all-in-one 360° profile view.
- [Creating a WhatsApp Auto-Reply](https://docs.adsera.in/help/autoreply/wa.md): Set up automated replies on WhatsApp based on specific keywords to engage customers instantly and save time.
- [Creating an Email Campaign](https://docs.adsera.in/help/campaign/email/create.md): A step-by-step guide to building, designing, targeting, and scheduling your email campaigns for maximum impact.
- [Email Campaign List](https://docs.adsera.in/help/campaign/email/list.md): Your central hub for managing all email campaigns, from drafts to sent, and monitoring their performance at a glance.
- [Analyzing Campaign Reports](https://docs.adsera.in/help/campaign/email/report.md): Understand your email campaign performance with in-depth analytics on deliverability, opens, clicks, and unsubscribes.
- [Creating a WhatsApp Campaign](https://docs.adsera.in/help/campaign/wa/create.md): A step-by-step guide to building, designing, targeting, and scheduling your WhatsApp campaigns.
- [WhatsApp Campaign List](https://docs.adsera.in/help/campaign/wa/list.md): Your central hub for managing all WhatsApp campaigns, from drafts to sent, and monitoring their performance at a glance.
- [Analyzing WhatsApp Campaign Reports](https://docs.adsera.in/help/campaign/wa/report.md): Understand your WhatsApp campaign performance with in-depth analytics on delivery, reads, replies, and more.
- [Email Channel Setup](https://docs.adsera.in/help/channel/email/email.md): Authenticate your sending domains and manage sender identities to improve deliverability and build brand trust.
- [Sender SMTP & IMAP Credentials](https://docs.adsera.in/help/channel/email/smtp.md): Access and manage the SMTP/IMAP credentials for your sender email addresses to use in external email clients.
- [Connecting New WhatsApp](https://docs.adsera.in/help/channel/whatsapp/connect.md): A step-by-step guide to connecting your WhatsApp number to AdsEra using Meta Embedded Signup flow.
- [WhatsApp Opt-In Management](https://docs.adsera.in/help/channel/whatsapp/opt.md): Configure the automated opt-in and opt-out keywords and responses for all your WhatsApp Business Accounts.
- [Managing WhatsApp Accounts](https://docs.adsera.in/help/channel/whatsapp/whatsapp.md): View your connected WhatsApp Business Accounts (WABA), check their status, and access settings.
- [Managing Deals](https://docs.adsera.in/help/crm/deal.md): Track and manage your sales opportunities visually using a Kanban board or a detailed list view.
- [Managing Sales Pipelines](https://docs.adsera.in/help/crm/pipeline.md): Create and customize sales pipelines to visually track the progress of your deals from initial contact to close.
- [Managing Products](https://docs.adsera.in/help/crm/product.md): Create and manage your product or service catalog to associate them with deals in your CRM sales pipelines.
- [Dashboard Overview](https://docs.adsera.in/help/dashboard.md): Your central hub for getting started, monitoring campaign performance, and viewing key metrics at a glance.
- [File Manager](https://docs.adsera.in/help/file/manager.md): Upload, organize, and manage all your marketing assets like images, videos, and documents in one central library.
- [WhatsApp Chat Inbox](https://docs.adsera.in/help/inbox/chat.md): Engage with customers, manage conversations, and use templates in the unified WhatsApp Chat Inbox.
- [Introduction](https://docs.adsera.in/help/introduction/adsera.md): Learn about AdsEra, the unified customer engagement platform designed to streamline your marketing, sales, and support.
- [Pricing & Plans](https://docs.adsera.in/help/introduction/price.md): Choose a plan that works for you. Simple, transparent pricing with no hidden fees.
- [Managing Email Sequences](https://docs.adsera.in/help/sequence/sequence.md): A complete guide to creating, managing, and populating your automated email sequences for lead nurturing and customer engagement.
- [Creating a WhatsApp Snippet](https://docs.adsera.in/help/snippet/create.md): A detailed, step-by-step guide to building rich, interactive, and text-based snippets for your WhatsApp conversations.
- [Managing Snippets](https://docs.adsera.in/help/snippet/list.md): Create and manage reusable message blocks (snippets) to answer common questions and speed up your conversations.
- [Creating Email Templates](https://docs.adsera.in/help/template/email-create.md): A complete guide to managing your template library and creating beautiful, effective email templates from scratch.
- [Managing Email Templates](https://docs.adsera.in/help/template/email-list.md): Your central hub for managing all your email templates, ready to be used or customized for your marketing efforts.
- [Managing WhatsApp Templates](https://docs.adsera.in/help/template/wa.md): Manage, sync, and preview your Meta-approved WhatsApp message templates for use in campaigns and automations.

## OpenAPI Specs

- [openapi](https://docs.adsera.in/api-reference/openapi.json)

## Optional

- [Feedback](https://adsera.featurebase.app)
- [Blog](https://adsera.in/blog)