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Connecting a new WhatsApp Business Account (WABA) to AdsEra is a streamlined process that uses Meta’s secure Embedded Signup pop-up window. This guide will walk you through the prerequisites and steps to get your new number live. Want to Add WhatsApp Account? Go to the AdsEra WhatsApp Login Page →

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Before You Begin: The 3 Essentials

To ensure a smooth setup, please complete the following steps first.
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Step 1: Prepare Your Meta Business Manager

You must have an admin account for your Meta Business Manager. This is required to grant the necessary permissions. If you don’t have one, you can create it at business.facebook.com.
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Step 2: Prepare a Fresh Phone Number

The phone number you intend to use must meet these criteria:
  • It is not currently registered on the personal WhatsApp or WhatsApp Business app.
  • It can receive an OTP (One-Time Password) via SMS or a voice call.
  • It will be used exclusively for the WhatsApp API.
If you use a number that was previously active on WhatsApp, your old chats, groups, and contact history will not be synced or restored. The number will start completely fresh on the API.
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Step 3: Prepare Your Business Details

Have the following information ready, as you will need it during the setup process:
  • A professional Display Name that clearly represents your brand.
  • Your official Business Website URL.

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The Onboarding Flow

Once your prerequisites are met, you can begin the connection process. The WABA Onboarding Page in AdsEra.
  1. Navigate to the WhatsApp Channel page and click ”+ Add WABA”.
  2. On the “Connect with Facebook” page, review the steps and click the “Connect WhatsApp” button.
  3. A secure pop-up window from Meta will open to guide you through the official onboarding.
Official Meta Documentation: This pop-up is a secure flow managed directly by Meta. For a detailed preview of each step within the pop-up, you can refer to Meta’s official Embedded Signup documentation.
  1. Inside the pop-up, you will be asked to:
    • Log in to your Facebook account.
    • Create or select your Meta Business Account.
    • Create or select your WhatsApp Business Account (WABA).
    • Create or select your WhatsApp Business Profile.
    • Verify your new WhatsApp Business phone number with an OTP.
  2. After completing all steps, the pop-up will close automatically. Your new WABA will now be connected and will appear in the dropdown list on your AdsEra WhatsApp Channel page, ready to use!