Adding the integration
Before you begin
- An AdsEra account with access to Marketplace.
- A Slack workspace where you’re allowed to add apps, and the channel to post to.
Connect
1
Start in AdsEra
Open Marketplace → Slack and click Connect.
2
Allow in Slack
Slack opens. Pick the channel AdsEra should post to and click Allow.
3
Done
You’re sent back to AdsEra. The Connection tab shows the Slack card with your channel.
Choosing the alerts
On the Connection tab, open the menu on the Slack card and choose Edit. Tick the alerts to post and click Save.Slack only gets alerts that need attention, not every chat message. To keep within Slack’s limits, AdsEra posts at most 20 alerts a minute per account. Meta ads alerts are posted once per ad a day.
Let Addy alert your team
On the Used by agents tab, choose whether Addy may Alert your team. When it’s on and Slack is connected, Addy posts an urgent alert to your channel by itself, without handing the chat over. Examples: a bulk order, a customer ready to pay right now, or a VIP. Hot leads Addy scores are posted automatically as Addy scores a lead as hot.Pause or resume
Choose Deactive on the card’s menu to stop posting, or Active to start again. Your choices are kept.Troubleshooting
Nothing is posted
Nothing is posted
Check that the card shows the connection as active and that the alert is ticked under Edit. Some alerts only happen now and then. For a quick test, message your WhatsApp number from a phone that has never messaged it: A new contact messages you for the first time is posted.
Posts go to the wrong channel
Posts go to the wrong channel
Click Connect again and pick the right channel in Slack.
Posts stopped after someone changed Slack
Posts stopped after someone changed Slack
The AdsEra app may have been removed from the workspace or the channel deleted. Click Connect again.
Removing the integration
- Pause: choose Deactive on the Slack card. Nothing more is posted.
- Disconnect: in Slack, open Apps → Manage, find AdsEra and click Remove App. Slack revokes AdsEra’s access to the channel at once.