Skip to main content
With Calendly connected, AdsEra:
  • Receives every booking. A contact is created or updated, the booking fields you choose are written to the contact, and your workflows can send confirmations and reminders.
  • Lets your agents book. Addy can offer free times and book meetings in WhatsApp chats, and Ask AI can look up your bookings.
Calendly webhooks need a Calendly Standard plan or higher. On the free plan, AdsEra can’t receive bookings.

Adding the integration

Before you begin

  • An AdsEra account with access to Marketplace.
  • A Calendly Standard (or higher) plan.
  • To receive bookings for your whole Calendly organization, a token from an organization owner or admin.

Connect

1

Create a token in Calendly

In Calendly, open Integrations & apps → API & webhooks → Generate new token. Copy the token.
2

Paste it in AdsEra

In AdsEra, open Marketplace → Calendly and click Connect Calendly account. Enter a Label, paste the Calendly personal access token, and choose Bookings to receive:
  • My bookings, or
  • Everyone in my Calendly organization (needs an owner or admin token).
Click Connect.
3

Done

AdsEra checks the token and sets up the booking webhook in Calendly for you. The account appears with the status active.

Using the integration

The Calendly page has the same tabs as Cal.com: Connections, Bookings, Used by agents and Activity.
  • Contact fields: click it on a connection to map a booking field or form question to a contact attribute. With no rows, bookings don’t change contact attributes.
  • Addy: open Addy → Goals → Book appointments, switch on Offer bookings and choose Book in the chat (Calendly). Pick the account and event type, then save.
  • Used by agents: choose what Addy, Ask AI and the Meta AI agent may do: offer free times, book, tell customers about their meetings, reschedule, see bookings, cancel. Anything that changes a booking starts off.

Troubleshooting

Calendly webhooks need the Standard plan or higher. If you chose Everyone in my Calendly organization, the token must come from an owner or admin.
The token was probably revoked. Click Replace token and paste a new token from the same Calendly account.
Click Contact fields and map the booking questions to contact attributes, then click Save.

Removing the integration

  1. Open Marketplace → Calendly.
  2. Click Disconnect on the connection and confirm.
What happens:
  • AdsEra removes its webhook from Calendly and deletes the connection: the token, signing key and account details.
  • AdsEra stops receiving that account’s bookings. Addy and Ask AI can no longer use it.
  • Bookings and contacts already in AdsEra are kept.
  • To use it again, connect it as new.