> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adsera.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Tasks

> Your team's to-do list: follow-ups, calls and questions to answer, created by you, by workflows and by Addy.

**Tasks** keep track of what your team needs to do: call a lead back, send a quote, answer a question. Tasks are created by:

* your team, from a contact, deal or [Prospects](https://docs.adsera.in/help/sales/prospects.md) (key `T`),
* [workflows](https://docs.adsera.in/help/automation/workflows.md), with the **Create a task** step,
* [Addy](https://docs.adsera.in/help/ai/addy.md), when a customer asks something it can't answer.

Open it from **Tasks** in the left menu.

## Views

* **Today**, **Overdue**, **Upcoming** and **Completed**.
* **My tasks**: tasks you own or collaborate on.
* **Everyone's tasks**: every task in your workspace, from all team members. Use **Filter by person** to narrow it down.
* Filter by priority, or search tasks.

## Working with tasks

Open a task to see its contact or deal, change the due date, priority, owner and collaborators, or mark it done. A workflow with the trigger **A task changes** can react when a task is created, done or overdue.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.