> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adsera.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Prospects

> Your sales team's daily queue: work every lead from hottest to coldest, reach out in one click, and log what happened.

**Prospects** is the daily queue for your sales reps. It turns the day into a **mission**: leads are grouped into levels, hottest first, and a level is cleared when every lead in it has been worked or skipped.

Open it from **Prospects** in the left menu. Choose **Mine** to see your own leads or **Everyone** to see the whole team's.

## The levels

1. **Hot leads**
2. **New leads**
3. **Follow-ups due**
4. **Deals without a next step**
5. **Everyone else**

New leads join their level as they come in. When every lead on today's list is worked, you see **Mission complete**.

## Working a lead

The lead on screen shows its details, activity and chat. Reach out from the quick bar:

| Action | Key |
| - | - |
| Log a call | `C` |
| Open the WhatsApp chat | `W` |
| Write an email | `E` |
| Schedule a meeting | `M` |
| Send a payment link | `L` |
| Add a note | `N` |
| Add a task | `T` |

Then log what happened:

| Outcome | Key |
| - | - |
| Connected | `1` |
| No answer | `2` |
| Call back… | `3` |
| Meeting set | `4` |
| Not interested | `5` |
| Won | `6` |
| To Closer (hand the lead to [Closer](https://docs.adsera.in/help/ai/closer.md)) | `7` |

After an outcome, you can **plan the next step** and add a note.

**Moving around:**

* `J` (or Ctrl/⌘ + Enter) goes to the next lead and `K` to the previous one.
* `S` skips a lead for now and `P` pins it to today.
* `U` shows the next leads so you can switch.
* `?` shows every shortcut.

## Team and goals

On **Team**, set the **Daily goal per rep** and compare **Today vs goal**. The level track shows the outcomes logged today against the daily goal.

## What makes a good lead

Click **What makes a good lead** to pick questions from your lead forms and the answers that make a lead hot. AdsEra uses them to rank your queue.


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