> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adsera.in/llms.txt
> Use this file to discover all available pages before exploring further.

# ZeptoMail

> Send emails from your own verified domain through ZeptoMail, with open and click tracking. Closer and workflow email steps send through it.

ZeptoMail (by Zoho) sends AdsEra's automated emails from **your own domain**. Closer goals and workflow email steps pick which ZeptoMail sender to use, and opens, clicks and bounces come back to AdsEra.

***

## Adding the integration

### Before you begin

* A [ZeptoMail](https://www.zoho.com/zeptomail/) account with your sending domain **verified**.
* An AdsEra account with access to **Marketplace**.

Open **Marketplace → ZeptoMail → Setup**. There are two ways to add a sender.

> [tab] Sign in with Zoho (recommended)
>
> 1. Under **ZeptoMail account**, pick your **Zoho data centre** and click **Sign in with Zoho**. Approve access on Zoho's page.
> 2. Under **Mail agents**, AdsEra lists your ZeptoMail mail agents. Each one is its own sending stream in ZeptoMail (for example, nurture, notifications or billing).
> 3. Click **Add as sender** on a mail agent and fill in the sender (see the fields below).

> [tab] Add with a token
>
> 1. In ZeptoMail, open your mail agent → **SMTP/API** and copy the **Send Mail token** (it starts with `Zoho-enczapikey`).
> 2. In AdsEra, under **Senders**, click **Add with a token**.
> 3. Paste the **Send Mail token**, choose the **Data centre** and fill in the sender.

**Sender fields:**

| Field | Notes |
| - | - |
| Name (for your team) | For example, "Lead nurture". Only your team sees it. |
| From address | Must be on a domain verified in ZeptoMail, for example `hello@yourdomain.com`. |
| From name | What recipients see, for example "Riya from Acme". |
| Reply-to | Optional. |
| Bounce address | Optional. |
| Use as the default sender | Used when a goal or workflow doesn't pick a sender. |

Click **Save sender**.

### Finish setup

**1. Send a test**

Enter your email address on the sender and click **Send test**. The sender shows **Verified** once a test goes through.

**2. Turn on tracking**

Copy the sender's **Tracking webhook** URL. In ZeptoMail, open that mail agent → **Webhooks** and add it. Opens, clicks and bounces then show in AdsEra.

***

## Using the integration

* **Closer** and **workflow email steps** let you choose a ZeptoMail sender. If you don't pick one, the default sender is used.
* The **Activity** tab shows emails, sent, failed, opened, clicked and bounced counts, with each email's subject, status and who sent it.
* The **Used by agents** tab sets what Ask AI may do with ZeptoMail.

### Troubleshooting

> [accordion] The sender shows "Needs attention"
>
> The message under the sender shows ZeptoMail's error. The usual causes are a From address on a domain that isn't verified in ZeptoMail, a revoked token, or the wrong data centre. Edit the sender, fix the problem and click **Send test** again.

> [accordion] Opens and clicks don't show up
>
> Check that the sender's **Tracking webhook** URL is added under that mail agent's **Webhooks** in ZeptoMail.

> [accordion] "Zoho sign-in isn't set up on this server"
>
> Use **Add with a token** instead.

***

## Removing the integration

* **Remove a sender:** click the trash icon on the sender and confirm. Goals and workflows that used it switch to the default sender.
* **Sign out of Zoho:** click **Sign out of Zoho**. Senders you already added keep working, but you can't add mail agents until you sign in again.

To stop sending through ZeptoMail completely, remove every sender. You can also delete the Send Mail token in ZeptoMail, after which emails from that sender fail.


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