> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adsera.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Email inbox and mailboxes

> Connect your Gmail or Zoho mailbox to read and send email from AdsEra, with signatures, open and click tracking, and unsubscribes.

Connect your own mailbox to send one-to-one email from AdsEra and read replies next to your WhatsApp chats. Emails show on each contact's timeline.

Open it from **Email** in the left menu. Settings are under **Email settings**: **Mailboxes**, **Templates**, **Signatures** and **Unsubscribes**.

## Connect a mailbox

1. Open **Email settings → Mailboxes** and click to connect a mailbox.
2. Choose who uses it: **Just me**, or **My team** (for a shared address like `sales@`).
3. Click **Gmail / Google Workspace** or **Zoho Mail** and sign in. AdsEra never sees your password.
4. The mailbox shows **Connected**.

For each mailbox you can turn on **Track opens** and **Track clicks**. Opens are an estimate, because some email apps load images on their own.

## Inbox

The inbox has **Inbox**, **Unread**, **From contacts**, **Sent** and **All mail** views. Choose a mailbox, search, and click the refresh icon to check for new email now. Sent emails show whether they were opened or clicked.

## Write an email

Write to a contact from the inbox, from the contact or from [Prospects](https://docs.adsera.in/help/sales/prospects.md) (key `E`).

* **Subject:** add the contact's name or other details with **Personalise the subject**.
* **Template:** start from an email template.
* **Signature:** your default signature, another one, or none.
* **Attach files**, then **Preview** before sending.

## Signatures

On **Signatures**, add a signature:

* give it a **Signature name** (only you see it),
* paste its HTML (from a signature generator, Gmail or Outlook) or use a preset,
* pick a colour.

Mark one as **Default**. Turn on **Let my team use it as a starting point** to share it with your team.

## Unsubscribes

**Unsubscribes** lists everyone who unsubscribed. AdsEra never emails them again. To allow emails to someone again, click **Allow emails again**. Only do this if they asked to hear from you.

## Disconnect a mailbox

On **Mailboxes**, click **Disconnect** on the mailbox and confirm. AdsEra stops sending from it. Emails already sent stay on the contacts' timelines.

> [!NOTE]
>
> For bulk and automated email from your own domain, use [ZeptoMail](https://docs.adsera.in/help/integrations/zeptomail.md) or the [Email channel](https://docs.adsera.in/help/channel/email/email.md).


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