> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adsera.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting New WhatsApp

> A step-by-step guide to connecting your WhatsApp number to AdsEra using Meta Embedded Signup flow.

Connecting a new WhatsApp Business Account (WABA) to AdsEra is a streamlined process that uses Meta's secure **Embedded Signup** pop-up window. This guide will walk you through the prerequisites and steps to get your new number live.

**Want to Add WhatsApp Account? [Go to the AdsEra WhatsApp Login Page →](https://app.adsera.in/dashboard/whatsapp/login)**

### Before You Begin: The 3 Essentials

To ensure a smooth setup, please complete the following steps first.

<Steps>
  <Step title="Step 1: Prepare Your Meta Business Manager">
    You must have an **admin account** for your Meta Business Manager. This is required to grant the necessary permissions. If you don't have one, you can create it at [business.facebook.com](https://business.facebook.com).
  </Step>

  <Step title="Step 2: Prepare a Fresh Phone Number">
    The phone number you intend to use must meet these criteria:

    * It is **not** currently registered on the personal WhatsApp or WhatsApp Business app.
    * It can receive an OTP (One-Time Password) via SMS or a voice call.
    * It will be used exclusively for the WhatsApp API.

    <Warning>
      If you use a number that was previously active on WhatsApp, your old chats, groups, and contact history **will not** be synced or restored. The number will start completely fresh on the API.
    </Warning>
  </Step>

  <Step title="Step 3: Prepare Your Business Details">
    Have the following information ready, as you will need it during the setup process:

    * A professional **Display Name** that clearly represents your brand.
    * Your official **Business Website URL**.
  </Step>
</Steps>

***

## The Onboarding Flow

Once your prerequisites are met, you can begin the connection process.

![The WABA Onboarding Page in AdsEra.](https://sgp1.digitaloceanspaces.com/whatsera/7a0b6771-39b6-4dcf-9cc7-11e7166ac0bb_wa_add.png)

1. Navigate to the [WhatsApp Channel](/help/channel/whatsapp/whatsapp) page and click **"+ Add WABA"**.
2. On the "Connect with Facebook" page, review the steps and click the **"Connect WhatsApp"** button.
3. A secure pop-up window from Meta will open to guide you through the official onboarding.

<Info>
  **Official Meta Documentation:** This pop-up is a secure flow managed directly by Meta. For a detailed preview of each step within the pop-up, you can refer to Meta's official [Embedded Signup documentation](https://developers.facebook.com/docs/whatsapp/embedded-signup/).
</Info>

<iframe width="560" height="315" src="https://www.youtube.com/embed/zWlVkTHdP-U?si=eHQGZjLFbwig0Vqv" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen />

4. Inside the pop-up, you will be asked to:
   * Log in to your Facebook account.
   * Create or select your Meta Business Account.
   * Create or select your WhatsApp Business Account (WABA).
   * Create or select your WhatsApp Business Profile.
   * **Verify** your new WhatsApp Business phone number with an OTP.
5. After completing all steps, the pop-up will close automatically. Your new WABA will now be connected and will appear in the dropdown list on your AdsEra WhatsApp Channel page, ready to use!